{"article":{"id":15639748799005,"url":"https://playfame.zendesk.com/api/v2/help_center/en-us/articles/15639748799005.json","html_url":"https://support.playfame.com/hc/en-us/articles/15639748799005-I-was-charged-twice-what-should-I-do","author_id":8564029611805,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-2,"vote_count":4,"section_id":15558600551581,"created_at":"2023-12-22T07:43:42Z","updated_at":"2026-08-26T09:57:58Z","name":"I was charged twice, what should I do?","title":"I was charged twice, what should I do?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-03-24T12:37:21Z","user_segment_id":null,"permission_group_id":7640063183261,"content_tag_ids":[],"label_names":[],"body":"<p>Oh no! Let’s get this sorted!</p>\n<p>First, please provide us with some information. You can do that by submitting a form through this <a href=\"https://support.playfame.com/hc/en-us/requests/new\" target=\"_blank\" rel=\"noopener noreferrer\">link</a>.  </p>\n<ul>\n<li>The date and time of the purchase</li>\n<li>The purchase amount (in dollars or Gold Coins)</li>\n<li>Any additional details that may help us resolve the issue for you</li>\n</ul>\n<p>Once you’ve sent these details to our team, we’ll get this sorted out as soon as possible. </p>","user_segment_ids":[]}}