{"article":{"id":38641317265693,"url":"https://playfame.zendesk.com/api/v2/help_center/en-us/articles/38641317265693.json","html_url":"https://support.playfame.com/hc/en-us/articles/38641317265693-How-do-I-verify-my-payment-method","author_id":8564029611805,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":15558591640733,"created_at":"2026-08-26T03:57:02Z","updated_at":"2026-08-26T05:23:46Z","name":"How do I verify my payment method?","title":"How do I verify my payment method?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-26T03:58:36Z","user_segment_id":null,"permission_group_id":7640063183261,"content_tag_ids":[],"label_names":[],"body":"

To protect your account security and prevent unauthorized transactions, we may request that you confirm ownership of the payment instruments used on our platform.

How to submit payment verification:

    \n
  1. Go to the website and log into your account.
    2. \n
  2. Click on My Account.
    3. \n
  3. Upload your files under the Payment Method Verification section.
    4. \n

Requirements by Payment Type:

Reviews typically take up to 48 hours. If a card status displays \"Verification Failed,\" please contact support so we can provide a new secure link or further instructions.

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