{"article":{"id":38641394938525,"url":"https://playfame.zendesk.com/api/v2/help_center/en-us/articles/38641394938525.json","html_url":"https://support.playfame.com/hc/en-us/articles/38641394938525-How-do-I-update-the-Name-or-Date-of-Birth-on-my-account","author_id":8564029611805,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":15558591640733,"created_at":"2026-08-26T04:02:49Z","updated_at":"2026-08-26T05:39:40Z","name":"How do I update the Name or Date of Birth on my account?","title":"How do I update the Name or Date of Birth on my account?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-26T04:02:59Z","user_segment_id":null,"permission_group_id":7640063183261,"content_tag_ids":[],"label_names":[],"body":"<p>Keeping your personal profile information accurate ensures your account remains secure and fully verified.</p><p><strong>Name Updates:</strong></p><p>We only permit updates for legitimate corrections or legal life events.</p><ul>\n<li data-list-item-id=\"e790bc20eda0430f913fb746f42ca2f44\">\n<strong>Acceptable Changes:</strong> Minor spelling fixes/typos, adding or removing a middle or last name, or updates due to marriage or divorce.</li>\n<li data-list-item-id=\"e2d60b7c69587f15cfe11d02466e87f28\">\n<strong>Unacceptable Changes:</strong> We strictly prohibit changing account names to a completely different person (such as a friend, partner, or parent). Accounts cannot be transferred.</li>\n</ul><p><strong>How to request a change: </strong><br>If your account is already verified, please reach out to our support team with your request and the reason for the change. Once reviewed, we will send you a secure email link to upload supporting documents:</p><ul>\n<li data-list-item-id=\"ee63adec5b51112cda9fee0bf435e08b9\">\n<strong>For typos or nicknames:</strong> A valid ID and a selfie.</li>\n<li data-list-item-id=\"ee456f96afaa5181e6d5a76122bc07151\">\n<strong>For legal changes (marriage/divorce):</strong> Your valid ID, a selfie, and your marriage/divorce certificate.</li>\n</ul><p><strong>Date of Birth Corrections:</strong></p><p>If your registered date of birth is incorrect, please contact support immediately with your explanation. We will verify your official records against your ID profile to update this information for you.<br><br> </p>","user_segment_ids":[]}}