Accounts
- How do I sign up to PlayFame?
- How do I update my login details?
- I can’t create an account
- I can't login to my account
- How to reset my password
- Why is my account blocked?
Purchases
- Who is B2Service?
- How do I purchase Gold Coins?
- How much do Gold Coins cost?
- How do I cancel or dispute a recent payment?
- My purchase didn’t go through, what should I do?
- I made a purchase but I didn’t get my free Gold Coins. What should I do?
CryptoCurrency FAQ
- Why don’t I see my cryptocurrency transaction in my purchases in transaction history?
- How do I purchase gold coins using cryptocurrency?
- Do I need a crypto wallet to buy gold coins?
- Are there any fees for using cryptocurrency to purchase gold coins?
- What should I do if my purchase via crypto is delayed?
- Why can’t I use certain gold coin packages using bitcoin?
Verification
Technical Concerns
Social Gaming
Promotions
- How do I get free Gold Coins?
- How can I use the 'Refer-a-Friend' feature?
- Do my free Gold Coins ever expire?
- When will my account be credited for envelopes?
- What is the welcome rewards for new players?
- My friend got free Gold Coins but I didn’t. How do I get some?